HELP
Support
Answers to the common questions — and a person on the other end for everything else.
Frequently asked
How do credits work?
Every new game and every change shows its price in credits before it starts. You pay only what it really used, never more than that price, and nothing if it fails. Plans add credits every month (unused ones carry over, up to twice your plan); packs are paid once and never expire.
My game didn't come out the way I wanted.
Open it under My games and ask for a change in plain words — “make it night”, “harder enemies”, “add a third level”. Small changes cost only a few credits.
The build failed. Did I pay?
No. A game that doesn't pass its tests is not published and costs nothing. Try describing it a little differently.
How do I share my game?
Every game has its own link. On the game's page tap Share for WhatsApp, Telegram, X, Facebook, a copy of the link and a QR code. To let anyone find it, switch on “Show this game in the Game Centre”.
Can I put a game on my own domain?
Yes. On the game's page enter your domain under Own domain and add the one DNS record shown there at the company where you bought the domain. It usually works within minutes.
How do I play full screen on an iPhone?
Apple doesn't let web pages go full screen on an iPhone. Tap Share in Safari, choose “Add to Home Screen” and open the game from its new icon — then it fills the whole screen. On Android and computers the game goes full screen on the first tap.
I bought credits but I don't see them.
They usually arrive within a few seconds. Reload the Billing page; if they're still missing after a few minutes, write to us with the payment date.
How do I cancel my plan?
In the app go to Billing → “Change card, see invoices or cancel”. You keep your plan until the end of the month you've paid for.
How do I change my password or delete my account?
Change the password under Profile. To delete your account, write to us from its email address and we'll remove it and its data.
Still stuck? Write to us
We reply by email, usually within a day.